Delivery & returns

Last Updated: 13/03/2026

Estimated Delivery Times

We aim to deliver all orders within 2 working days across the United Kingdom. Orders placed on weekdays are processed and dispatched promptly. Please note that orders placed on weekends or public holidays may experience a slight delay.

Shipping Methods

We use **Royal Mail Tracked 24** service to ensure your items arrive quickly and safely. Once your order is dispatched, you will receive a tracking number to monitor your delivery.
Alternative delivery methods can also be pre-arranged if needed.

Shipping Charges

Shipping charges are calculated at checkout based on the weight and dimensions of your order. We often offer free shipping on orders that exceed a specific value—please see the checkout page for details.

Order Processing

All orders are processed on the same day if placed before our daily cut-off time of 1pm on business days. Orders received after this time or on non-business days will be processed the next working day.

Return Policy

Last Updated: 13/03/2025

Overview

At FootgolfGear, we take pride in the quality of our products. If you are not completely satisfied with your purchase, please review our return policy below. Returns are only accepted for items that are unused and undamaged, and all requests must be made within 14 days of your order date.

Return Eligibility

  • Only unused and undamaged items are eligible for return.
  • Requests must be made within 14 days from the order date.
  • All items must be returned in their original packaging with all accessories and documentation included.

Return Process

  1. Contact Us: Please email our customer service at contact@footgolfgear.com within 14 days of your order date to request a return.
  2. Approval & Instructions: Once your return request is received, we will review it and, if approved, provide detailed instructions on how to return the item.
  3. Packaging: Ensure that the item is securely packaged to avoid any damage during the return shipment.

Refunds and Exchanges

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original method of payment within a set timeframe.

Non-Returnable Items

Items that do not meet the eligibility criteria or have been used/damaged by the customer will not be accepted for return. Customized or special order items may not be eligible for return unless they are defective or damaged upon arrival.

Additional Information

If you have any questions regarding your delivery, or if you require special shipping arrangements, please contact our customer support.

Contact Us

Email: contact@footgolfgear.com